Cancellations & Returns

At Correct Connect Air, we understand that sometimes cancellations and returns are necessary. We strive to provide our customers with the best service and support, even in these situations. Please take a moment to familiarize yourself with our Cancellations & Returns Policy.

Cancellations

If you wish to cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that cancellations can only be made before the order has been shipped. Once the order has been shipped, it cannot be canceled.

Returns

If you are not completely satisfied with your purchase, you may be eligible for a return. Our return policy allows for returns within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. However, please keep in mind that a 10% restocking fee will be applied to all returns.

To initiate a return, please contact our customer service team. They will provide you with further instructions and assist you throughout the return process. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defective product.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment. Please allow up to 10 business days for the refund to be reflected in your account.

Exceptions

There are certain items that are not eligible for return or exchange, including but not limited to:

• Opened or used products
• Products without original packaging
• Products that have been customized or personalized

Please carefully review the product description and specifications before making a purchase to ensure it meets your needs and preferences.

If you have any further questions or concerns regarding our Cancellations & Returns Policy, please don't hesitate to contact our customer service team. We are here to assist you and provide you with the best shopping experience possible.